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"Unexpected error"


#1

Hi!
After a successful login the complete API seems to fail to do any type of request (this has been happening since 4 or 5 hours).

Even a simple call to list all the reports, such as hitting https://www.concursolutions.com/api/v3.0/expense/reports/ , fails throwing the following error:

Unexpected error.Please contact Developer Support
2017-12-05T12:44:13
B563E2E8-DE0F-4C89-A8C8-BB9DEC996640

Is there a way to understand the underlying error message?
Login endpoint works fine though


#2

After several hours, the API seems to be responsive again…

I’ve been checking https://open.concur.com/ to see the uptime, and there are no indications that it went off.
Is there a way to trouble shoot this next time? (it’s really difficult to understand what I have to do and with the ID of the server, aka: concur, and no way to see what’s the complete stack).